An Important Update For My United States Customers
As of August 25th 2025, the Polish Postal Service (along with postal services in lots of other European countries) will be suspending all deliveries to the United States until further notice.
In light of the uncertainty, I wish to make clear the following: I will still be accepting orders from customers in the United States.
However, please note that I will now be shipping exclusively via FedEx, which unfortunately means shipping costs will be higher than before.
I apologise to all my customers this will inconvenience and thank you for your patience and will endeavour to update you as soon as possible with any developments.
1. What shipping option do you offer?
US customers:
FedEX - with tracking number, delivery usually takes 3-5days.
You will receive a tracking number via email as soon as your label is created. You can track your package in real-time at fedex.com.
Everywhere else:
Global Express - with a tracking number, delivery usually takes 1-3 weeks depending on your location.
Upon dispatch you can track your parcel at http://emonitoring.poczta-polska.pl/?lang=en whilst it remains in Poland. When it leaves Poland, you can resume tracking at your country's postal service site (some countries do not offer online tracking - this depends on the agreements the destination country has with Poland - in this case, please contact your postal office or customs office by phone to enquire about the mail).
Please understand that these are estimated times and are not guaranteed, it can take longer due to variety of causes (weather, customs services etc).
I appreciate your understanding as I work to get your orders to you as safely as possible!
2. Do you cover custom fees/import taxes?
Items shipped outside the European Union may be subjected to import taxes and/or custom fees. Said taxes or fees, if applied by the destination's post office or customs office, are the buyer's responsibility.
3. Can you lower the value on the box?
No, I'm sorry, I can't do that.
4. How long does it take to fulfill my order?
It usually takes about 2-3 business days to ship the order as all items are in-stock and ready for shipping.
During more busy seasons and holidays shipping times can take much longer. Please keep that in mind when purchasing!
5. Do you accept custom orders?
I accept only certain custom orders (usually variations on my own designs), contact me if you're interested!
6. What dolls do you work with?
I currently work with the following dolls and dolls with similar measurements, otherwise outfits may not fit. If in doubt, please don't hesitate to contact me.
-Fairyland Feeple65
-Volks SD16
-Volks SD10/13 girl
-Luts Delf
-Fairyland Feeple60 Moe girl
-DoDollsDream MissMarionette
-DoDollsDream ClassicMarionette
-Volks MSD girl
-Bluefairy TF girl
-DoDollsDream PetiteMarionette
-Fairyland Minifee girl (active line, moe line, fairy line)
-DoDollsDream TeacupMarionette
-Volks YoSD girl/boy
7. I have allergies, do you have pets at home?
All items are being shipped from a house with a cat. If you are allergic, please refrain from purchasing or purchase at your own risk.
Please note all outfits are scented with a mild perfume.